Privacy Policy

Privacy Policy

Effective Date: 02/11/2025

Welcome to My Rental Marketplace (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our rental marketplace platform (the “Services”).

By using My Rental Marketplace, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide

When you create an account, list an item, communicate with other users, or book a rental, we may collect:

  • First and last name
  • Email address
  • Mailing address (street, city, state, ZIP)
  • Username
  • Profile image (if uploaded)
  • Phone number (if provided)
  • Account type selection (e.g., personal or business, if offered)

B. Transaction Information

When renters book items and sellers (owners) list rentals, we may collect and store:

  • Listing details and booking dates
  • Messages related to rentals (as available in the platform)
  • Payment amounts and transaction records
  • Refunds, disputes, and support records (if applicable)

C. Automatically Collected Information

When you use the Services, we may automatically collect:

  • IP address
  • Browser and device information
  • Pages viewed and actions taken
  • Date/time stamps
  • Referring/exit pages

2. How We Use Your Information

We use your information to:

  • Create and manage user accounts
  • Enable listings, bookings, and platform functionality
  • Process transactions and provide receipts/confirmations
  • Communicate with you about your account, bookings, listings, and support requests
  • Improve platform performance, features, and safety
  • Detect and prevent fraud, abuse, and unauthorized activity
  • Comply with legal obligations and enforce our Terms

We do not sell your personal information.

3. Payments

Payments are processed through third-party payment providers (for example, Stripe). We do not store full credit card numbers on our servers. Payment providers process your information according to their own privacy policies and terms.

4. User-Generated Content and Public Information

Information you choose to publish (such as listing titles, descriptions, approximate location/area, and images) may be visible to other users. Please avoid posting sensitive personal information in public areas of the platform.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep you signed in and maintain sessions
  • Remember preferences
  • Analyze traffic and usage patterns
  • Improve the user experience

You can control cookies through your browser settings. Disabling cookies may limit certain features.

6. How We Share Information

We may share information:

  • With payment processors to complete transactions
  • With service providers who help operate the platform (hosting, analytics, email delivery, etc.)
  • To comply with law, legal process, or government requests
  • To protect rights, property, safety, and to investigate suspected fraud or misuse
  • In connection with a business transfer (merger, sale, reorganization), where permitted by law

We do not sell, rent, or trade your personal data.

7. Data Retention

We retain personal information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request account deletion, subject to legal and operational requirements (such as retaining transaction records).

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also opt out of certain communications. To submit a request, contact us using the information below.

10. Children’s Privacy

My Rental Marketplace is not intended for individuals under 18. We do not knowingly collect personal information from minors.

11. Third-Party Links

Our Services may link to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date above.

13. Contact Us

If you have questions about this Privacy Policy or your information, contact:

My Rental Marketplace
Email: Support@MyRentalMarketPlace.com

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